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79

Estate Agents Authority

Annual Report 2015/16

維護專業水平

Upholding the Professional Standard

found to have been engaged in unprofessional conduct such as

making misrepresentations, failing to protect and promote the

interests of their clients, or failing to exercise due care and due

diligence.

A total of 123 licensees were fined, with the fines ranging from

$500 to $90,000.

New Scheme for Disciplinary Cases

Apart from the inquiry hearings, certain straight-forward and

prevalent breaches under the EAO, Estate Agents Practice (General

Duties and Hong Kong Residential Properties) Regulation and

Estate Agents (Licensing) Regulation were dealt with under the

New Scheme for Disciplinary Cases (“the Scheme”) introduced

since 1 January 2014. Under the Scheme, licensees committing

the eight specified breaches for the first time as from 1 January

2014 would, subject to the terms of the Scheme, not be

disciplined but any subsequent breaches within a two-year

period might attract more severe sanctions.

A total of 69 licensees were invited to opt for the Scheme in

2015/16. Among the 69 licensees who have replied, 67 opted for

the Scheme, representing a participation rate of 97.1%.

已舉行並作出裁決的紀律研訊次數

Number of Inquiry Hearings with Decision Handed Down

分的持牌人涉及作出違反專業操守的行

為,如作出誤導性陳述、未有保障和促

進客戶的利益,以及為客人服務時沒有

盡量小心和盡一切應盡的努力。

共有

123

名持牌人被罰款,金額由

500

90,000

元不等。

紀律處分新計劃

除紀律研訊外,監管局於

2014

1

1

推出紀律處分新計劃(「新計劃」),以處

理一些較簡單及常見的違規個案,新計

劃涵蓋違反《地產代理條例》、《地產代理

常規(一般責任及香港住宅物業)規例》及

《地產代理(發牌)規例》的違規事項。在

新計劃下,由

2014

1

1

日起計,首次

違反八項指明違規事項的持牌人,在符

合新計劃的條款的前提下,將不會被紀

律處分。然而,倘若該持牌人在其後兩

年內,再度觸犯任何違規事項,則可能

會被施以較嚴重的處罰。

2015/16

年度,共有

69

名持牌人獲邀

選擇以新計劃處理其個案。在

69

名已回

覆的持牌人當中,有

67

名選擇參加,參

與率達

97.1%

0 100 200 300 400 500

2015/16

2014/15

2013/14

394

256

186

研訊次數

Number of hearings