79
地產代理監管局
2014/15
年報
維護專業水平
Upholding the Professional Standard
Disciplinary Actions
Inquiry Hearings
Where the EAA’s Chief Executive Officer (“CEO”) has
reason to believe that a licensee has failed to comply
with the EAO and/or its subsidiary legislation; or is not
eligible to hold or continue to hold a licence; or has
failed to comply with a specified condition attached to
his licence, a submission shall be made by the CEO to
the Disciplinary Committee for consideration if an
inquiry hearing should be conducted.
If the Disciplinary Committee is satisfied that the
complaint or submission is well-founded, it may
exercise disciplinary powers including admonishing or
reprimanding the licensee concerned, attaching/
varying a specified condition attached to his licence,
suspending/revoking his licence, imposing a fine and
making a costs order.
In 2014/15, the Disciplinary Committee adjudicated 256
cases, of which 251 were substantiated (i.e. 98%). As a
result, a total of 255 licensees were disciplined, among
whom 143 were individual licensees
1
and 112 were
company licensees.
During the same period, 10 licences were suspended
for periods ranging from three days to three months.
Licensees disciplined were found to have been engaged
in unprofess i onal conduct such as mak ing
misrepresentations, failing to protect and promote the
interests of their clients, or failing to exercise due care
and due diligence.
A total of 179 licensees were fined, with the fines
ranging from $500 to $60,000.
紀律行動
紀律研訊
當監管局行政總裁有理由相信任何持
牌人沒有遵守《地產代理條例》及╱或
其附屬法例；或沒有資格持有或繼續
持有牌照；或沒有遵守附加於其牌照
上的任何指明的條件，行政總裁可向
紀律委員會提出呈述，以決定是否就
該個案進行研訊。
假如紀律委員會認為投訴或呈述成
立，可行使紀律制裁權，當中包括訓
誡或譴責有關持牌人，將條件附加於
有關牌照上或更改牌照上的條件，暫
時吊銷或撤銷其牌照，判處罰款以及
作出支付費用的命令。
在
2014/15
年度，紀律委員會共判決
了
256
宗個案，其中
251
宗（佔
98%
）的
指稱成立。結果，共有
255
名持牌人
被紀律處分，其中
143
名為個人持牌
人
1
，
112
名為公司持牌人。
於同年內，紀律委員會暫時吊銷了
10
個牌照，吊銷期由三天至三個月不
等。受處分的持牌人涉及作出違反專
業操守的行為，如作出誤導性陳述、
未有保障和促進客戶的利益，以及為
客人服務時沒有盡量小心和盡一切應
盡的努力。
共有
179
名持牌人被罰款，金額由
500
元至
60,000
元不等。
1
包括以獨資╱合夥方式經營地產代理業務的
獨資經營者╱合夥人。
1
Including sole-proprietors and partners of estate agency firms.
