75
地產代理監管局
2014/15
年報
維護專業水平
Upholding the Professional Standard
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167
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Results of Complaint Cases Completed*
*
年內完成的個案部分為往年接獲的個案，當中包括表面證據成立並轉介予紀律委員會處理的個案，以及由行動部處理的
表面證據不成立的個案。
Δ
已完成處理的個案如其中所涉及任何指稱被分類為「指稱成立」，該個案即會被歸類為「指稱成立」。
#
包括擱置調查、取消投訴和未能證實的個案。
*
Some cases completed in a year were brought forward from previous years. The figures include prima facie cases referred to and
dealt with by the Disciplinary Committee and non-prima facie cases disposed of by the Operations Division.
Δ
A completed case will be classified as “Substantiated” if any of the allegations involved therein has been concluded as “Substantiated”.
#
Include cases which were curtailed, withdrawn or not proven.
巡查及調查
在
2014/15
年度，執行部繼續採用配合
機構政策及行動程序的執法策略及行
動，使監管局得以適時地、有效地且
持續地履行執法職責。年內，執行部
共進行了
2,968
次巡查，當中
1,159
次
是巡查一手樓盤地點，其餘
1,809
次則
是巡查地產代理商舖。此外，執行部
就地產代理公司發布的網上廣告進行
了
614
次抽查。就以上行動，執行部
對其中
59
宗涉嫌違規個案展開調查。
期間，執行部共完成處理
187
宗主動
調查的個案，當中
92
宗指稱成立。而
在指稱成立的
92
宗個案中，有
11
宗涉
及一手住宅物業。
Compliance Inspections and Investigations
In 2014/15, the Enforcement Section continued to adopt
appropriate and effective enforcement strategies and
actions that were in line with established corporate
policies and operational procedures to perform a
timely, effective and sustainable enforcement role.
During the reporting period, the Section conducted 2,968
compliance inspections, of which 1,159 were at first-
sale sites and 1,809 at estate agency shops. The
Section also carried out 614 inspections of online
advertisements posted by estate agencies. As a result
of these inspections, the Section instigated
investigations into 59 suspected non-compliance cases.
During the period, the Section completed 187 self-
initiated investigation cases, of which 92 cases were
concluded as substantiated. Out of the 92 cases, 11
were related to first-hand residential properties.
