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Estate Agents Authority
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Annual Report 2015/16
監管局團隊
The EAA Team
To enhance employees’ self-effectiveness and interpersonal
skills, training in Enneagram’s application to the workplace was
organised for all staff, and assertiveness skills for managerial staff
during the year.
Other than training activities arranged by the EAA, staff were also
encouraged to attend self-initiated and reimbursable training
programmes related to their work. All these training activities
served to update their professional knowledge and skills,
stimulate their strategic thinking and prepare them for greater
challenges and achievements ahead.
Communication
The EAA attaches importance to communication between
management and staff. We are dedicated to maintaining and
enhancing effective staff communication through regular
meetings among senior management staff, with the discussions
and decisions made known to all staff to ensure transparency
and understanding of the work of different sections, and through
regular sectional meetings. Management regularly reaches out
to staff through structured communication sessions e.g. CEO’s
Forum and briefing sessions to share key topics such as corporate
plan, pay adjustment and changes in the organisation, and to
inform staff of specific developments within the EAA and to
provide them with opportunities to share their views. Informal
gatherings, such as staff outing and annual party, are organised
each year as well to facilitate staff communication outside the
daily work routines. Staff contests tapping on their creative and
artistic talent while promoting their contribution to the common
good of the organisation e.g. e-Christmas Card Competition and
Bright Ideas that Work, were held during the year.
年內，為提升員工的自我效益及人際關
係技巧，監管局為全體職員舉辦有關九
型人格應用於職場上的培訓課程，並為
管理人員舉辦自我肯定技巧培訓。
除上述由局方安排的培訓活動外，監管
局亦鼓勵員工積極參加與工作相關的課
程，並可獲有關資助。此類培訓活動更
新員工的專業知識與技能、啟發他們作
策略性思考，並為日後面對更大的挑戰
及成就作好準備。
溝通
監管局重視管理層與員工之間的溝通。
透過定期舉行高級管理層會議及部門會
議，本局積極維持及加強有效的員工溝
通，並把討論和決定讓全體員工得知，
及讓員工了解不同部門的工作，以確保
透明度。管理層會透過定期的溝通活動
（如行政總裁座談會及簡報會），與員
工分享重要議題，如機構計劃、薪酬調
整及架構變化等，使員工知悉監管局內
的發展動向，並提供機會讓員工發表意
見。監管局每年亦會舉辦一些輕鬆的聚
會，如員工旅行及年度派對等，在日常
工作以外促進員工溝通。年內，本局亦
舉辦了電子聖誕賀卡設計比賽和奇想妙
用（
Bright Ideas that Work
）等內部比賽，
讓員工在發揮創意和藝術才能的同時，
也為機構的共同利益作出貢獻。